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CUSTOMER FEEDBACK

This is just a few of the responses we've
received from our Customers praising our  
Products and Service.

This tile (6x6 Heron Tile) is absolutely gorgeous and has the same quality that one finds with Motawi tiles. I love the design and the color scheme. It is exactly as pictured. Molly

 

I recently received shipment of (4) tiles from your company. I was not ready for the high level of quality found in these tiles. They are exquisite! I took them out of the box and placed them on my kitchen counter. I haven't moved them since I placed them there. That way I can admire them every time I get a cup of coffee or otherwise pass by.  Earle


Just wanted you to know, we have received the tiles, and we couldn’t be happier with them!! They are exquisite!!! We are excited to begin the tiling process of our fireplace!! I’ve already had friends inquire where we purchased the tiles, and I’m hoping to give you referrals. Thank you so much for your beautiful craftsmanship! We love them. Shari

The raven tile is an incredible piece of art. I am more than satisfied. Looks exactly as promised. Shipped rapidly. Safely & well wrapped. It will be installed in my remodeled bathroom. Stephanie

The 4x4 dragonfly tile arrived promptly and meticulously packaged. I am extremely pleased with the purchase. Sharon


Just received my order and I am pleased beyond expectations. Item was very well packaged and in perfect condition. The tile itself is beautiful. Lots of subtle details, texture and relief that has to be seen to be appreciated. I will definitely be back for more. Mike

I recently ordered a 6 x 6 Morris cherry tile frame which arrived today.  I must tell you how pleased I am with your work and your excellent packaging.  I am most pleased, so pleased that I just purchased a second Morris frame even though I don’t have a tile yet to display in it.  I am so happy that I have found a true “craftsman” enterprise that puts value and quality above profit.  Thank you. I have marked your site as a “favorite” and will visit again. Robert

I can't remember the last time I opened something and said "WOW"!!  I was stunned by the beauty of the doorbell cover. Not only was the tile colorful, but the cover itself had beautiful craftsmanship. We will treasure this for many years. Amy

Just a note to let you know that the tiles arrived safely and are beautiful!  You folks did a great  job and are truly artists at what you do. Looking forward to putting our hearth together and I know that the results will be stunning because of your contribution.
Robert  and  Cheryl

Received my order yesterday- the tiles are beasts! And I mean that in good way: great color, great over all quality, just don't drop one on your toe! I'm very impressed. They'll be hung vertically on a wall. Thanks, from a satisfied customer. Richard

The doorbell cover just arrived and is AMAZING!! Thank you so much for adding such a beautiful piece to our home!  
Allie and Nick


The framed tiles came safe and sound several days ago and they are beautiful. We’re going to love the character they will bring to our Chicago style bungalow. Mark

The frame is gorgeous and works beautifully. I’m glad you made it thicker than usual. B. Lockhart

We received our frame yesterday. As always, it is perfect and quite beautiful.

T. Supernaugh

We received the framed tile the other day and it looks wonderful. S. Werner

My tiles arrived safe and sound. They are beautiful. G. Hull

Thank you for the beautiful tiles. The rabbits "hopped in" just in time for Easter. It is so nice to be able to purchase something  made in USA and I am never disappointed by what you send me. Thanks again for always doing such a great job. R. Farkas

The frames are beautiful! I love that they were pre-drilled and all hardware was included. M. Stockhausen


Just a note to say the frame arrived and looks fantastic, perfect fit! T. Rosato

I picked up the package this morning at the PO. These tiles are really beautiful and the mahogany framing is perfect. I have always loved the furniture and decor from the arts and crafts period. I will find a special place for these in my home.

S. Dombkowski

Thanks so much. I received my package today. The runner is gorgeous and my sister will love it! S. Kurtz

Thank you! The framed tile is beautiful. I’m so happy with it Your customer service is fabulous to have it in my hands within 48 hours. Amazing. S.Tyler

Just received my order and I am pleased beyond expectations. Item was very well packaged and in perfect condition. The tile itself is beautiful. Lots of subtle details, texture and relief that has to be seen to be appreciated. I will definitely be back for more. M.Kelly


Just received the dragonfly tiles I ordered.  Just wanted to tell you how beautiful they are. Really works of art!  The colors are amazing...David W.

I purchased two tiles and frames to bring some craftsman style to my home and I am on a very small budget.  The tiles are perfect and as lovely as I hoped.  But the frames -- they are so beautiful!  I did not imagine I was purchasing such a high quality, solid, gorgeous frame.  Everything was carefully wrapped as though it was a much larger and more expensive purchase.  I cannot wait to make my next purchase.  I just wanted to say thank you for exceeding my expectations.  Mary P.

I received the frames and I couldn't be more pleased. I am blown away  by the
attention to detail. Thank you for you work and customer service...Malcolm S.

Just got the tiles, they are perfect!!! Fritz is truly a Craftsman...Margie G.


My framed tile arrived today and what can I say?  It is absolutely beautiful!  I worked for years as an antique refinisher and worked mostly in oak; your workmanship could not have been better, plus the obvious care you take in mounting the tiles.  I'm sure I'll be ordering more soon.  Thank you for the great products you provide.  Mark S.

Just wanted to send you a note of thanks for my order of the Aurora Doorbell Cover and for shipping it so quickly.  My mother loved it!  We love the quality and greatly appreciate your friendly service.  We will order again from you and will recommend you to others as well.  Robert W.

Just wanted to thank you so much for sending the piece promptly.  The piece was absolutely beautiful!  The framing was exquisite.  The recipient loved it.  I will certainly keep you in mind for other gift giving.  Thank you so much again.  I appreciate it.  
Patrice M.

The clock we received is a perfect addition to our craftsman bungalow.  We love it!  We can't stop admiring the quartersawn pattern, very special.  Every detail we notice only improves our appreciate of the craftsmanship.
Jim and Jessi M.

This is a fan letter to let you know that the beautiful framed Ravenstone Pinecone tile was received and met with rave revues!  I showed it to my neighbor and feel sure he will be ordering from you as well.  Thanks for the terrific service and exceptional tile.  I love it!  Mary H.

I just wanted to let you know that the Bayou tile by Door Pottery arrived...oh my gosh, the frame you put around it is incredible!   Thank you so much for all the communications before it arrived and for the fast shipping.  You guys are first class!  Laura L.

I just wanted to let you know that the framed tile arrived safe and sound, and my wife absolutely loved it.  I can happily say that your work fits beautifully with our Stickley furniture which I hope you take as a compliment, attesting to the quality and timelessness of your pieces.  All that while maintaining a very affordable product.  I would happily recommend you to anyone!  Greg S.

I received the two special order frames today.  Your workmanship is second-to-none. It's been a pleasure doing business with you--I've got you on my "Favorite Websites" list--I'll be checking back. Thanks again,   Jaime L.

Your work is so superior to anything else we have bought!   Linda H.

As you can see my frame arrived and I have the tiles in place. To say they are fantastic is an understatement. I am bragging up your talents to all of my tile friends. Continued success and you will hear from me again in the future with another request.   Jim H.

I can tell you're a top notch business in every possible way. Thanks for your excellent service and beautiful craftmanship!   Ron K.

We received our frame on Tuesday. It is a work of art itself! Many thanks again!   Mario G.

The frame arrived, and it is absolutely wonderful!! I couldn't be more pleased with it. I will be watching your website for more items. If you ever need a testimonial or reference as to your excellent work, please feel free to contact me.   Kate A.

The frames are beautiful and the work of true craftsmanship.   Joe W.

Tiles and frame arrived carefully packed this morning. They are absolutely beautiful. The craftsmanship is superb. You are a true master of your craft! I thank you for doing such an outstanding job, thanks so much...
Jennifer K.

The frame arrived, and I am sooooo pleased with it!!!! Thank you so very much, you did such a beautiful job, it is absolutely, positively gorgeous! A real heirloom quality piece! I can't wait to put my special picture in it!!!!  Erin D.

I received my frame today. What can I say except WOW! I LOVE the frame!! You're craftsmanship is fantastic and the frame is perfect. Thank you so much for working to get it done in time for my surprise. Needless to say you will probably be hearing from me again.   Stacy C.

Got the frames yesterday. They're fantastic! Nicer than some of the furniture I sit on.  Chad E.

Just a note to let you know the framed tiles just arrived in perfect condition. Many thanks for the careful packing. Stunning!!! Even nicer than shown in any of the photos. Your frames are really cool. I can absolutely guarantee you they will be deeply appreciated as an anniv. gift with special places found in the house for them. Of course it's going to mean total reshuffling of the furniture!!!! Again, many thanks. I do appreciate your time and help in this special gift.   Tom R.

Wow! I love the frame, it is a work of art. It is hanging just above my Stickley file cabinet w/ an old Roycroft motto a friend gave me. You are a true craftsman. It is so hard to find people making high quality items anymore.   John S.

We received our framed tiles yesterday and they are absolutely beautiful, we couldn't be happier. The quality and beauty of your workmanship is superb. We have had several things framed by Tim Holton here in the Bay area and your frames are every bit as nice as his but for a fraction of the price. We look forward to owning many more pieces of your work in the coming years. Thank you so much!   Sharon G.

The tile frame arrived today. I installed the tiles per your instructions and it looks terrific. I just love it. Your workmanship is first rate. Feel free to use me as a reference should the need arise. I'm a satisfied customer.  Sara C.

I wanted to let you know that the framed tile arrived yesterday, and it is absolutely gorgeous!!! It is obvious that you do this work with love, and that will come through for many years to come... I can hardly wait to give it to my husband for our anniversary. Thank you so much for hurrying and making that possible for me!
Janice C.

I just received my Framed Motawi Songbird Tiles. The tiles are gorgeous and your workmanship, as always, is second to none.... love this piece.  Thank you for the fast service.   Jaime L.

The package arrived today (so speedy) and was perfectly wrapped. The framed tile is even more gorgeous than I anticipated from the picture. This is a Christmas gift for my daughter in law and I'm gonna have a HARD time parting with it. I think after Christmas, I will order for myself. Your work is fabulous!    Maria W.

I just wanted to thank you for the beautiful frame. My mother absolutely loved it and was very impressed with your craftsmanship. They just built a beautiful arts and crafts style home and it will go perfectly.   Cynthia B.

I received the four frames I ordered and they are just beautiful. They are a perfect compliment to my artwork. My search is over.  Thank you!!   Gale F.

Received the frame today. Wow. It's just beautiful. My husband loves it, and it looks wonderful with the tile and all of our old furniture. You craftsmanship is just phenomenal. Thanks so much for the wonderful piece of woodwork and your exceptional customer service.   Linda A.

I received my clock a couple of days ago. It is absolutely beautiful and I'm very proud to own it. The wood feels so smooth! The Motawi tile fits perfectly. Thanks for making such a gorgeous thing that will be treasured for a very long time.   Brenda J.

We are delighted with the workmanship of your framed Door tiles. We have already placed them in our bedroom, keeping good company with Stickley furniture. They have a very special kind of beauty which I might describe as serene. We are looking forward to ordering from you again. Thank you, Joy D.

I just got my framed tile yesterday, and want to Thank you for such fast service. Also I could not be happier with the piece. It is beautiful beyond my expectations. I love it, and it matches my mission style living room perfectly.  I look forward to more pieces from you. I hope to get a couple of more things in the not too distant future, to finish off my place. You are a very skilled person who puts out wonderful work. I am thrilled with my purchase.  Thanks again,    Diane S.

Received the two oak frames on Tuesday. They were made perfectly and my tiles look great. Beautiful finish, tight miters, great service and very fair price. All the reasons we'll do business again.  Jimmy F.

Just wanted to tell you how pleased I am with the craftsman clock I ordered from you. I received it quickly and in perfect condition. It is absolutely beautiful. It is a Christmas present for my son and daughter-in-law who live in a 100 year old home in St. Louis. It will be beautiful on their mantle. I can't wait to surprise them with it. Thank you so much for great service and quality craftsmanship!
Lois F.

The door bell cover arrived Monday and we got it mounted that same night.
It looks great! Thank you for your craftsmanship! Brian Y.

Thanks so much for the stunning pair of Morris tile frames which just arrived. They set off my pair of Low art tiles wonderfully. I appreciate your fine craftsmanship. Roger J

The tile arrived here yesterday and it’s absolutely beautiful! I love the stain color...it really makes the color of the tile pop. And of course the wood is fabulous. Thank you so much!!!    Laura L.

 

Just received the framed Medicine Bluff tiles. I cannot be more pleased. They are beautiful and the craftsmanship is superb. The only improvement I can see at this end is for me to have more of them. Which I may do at some point in the future. Ted S.

I just unwrapped the frame.  It is so beautiful all by itself! So perfectly routed and stained, sanded but it still seems alive in a person’s hands.  Thanks for your excellent work! Trish T.

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